1. PRIVACY POLICY
YOLO STAY Holiday Homes L.L.C. – Privacy Policy Last updated: 19 May 2026
1. IntroductionYOLO STAY Holiday Homes L.L.C. ("YOLO STAY", "we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and disclose information when you visit yolostay.ae (the "Website") or use our property management, short-let rental, interior design, and investment services (the "Services").
We operate in accordance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and, where applicable, the EU General Data Protection Regulation (GDPR).
2. Data ControllerYOLO STAY Holiday Homes L.L.C. Licensed Holiday Homes Operator in Dubai, UAE Email: mail@yolostay.ae Phone: +971 55 952 23 41
3. Information We CollectWe collect the following categories of data:
a) Information you provide directly:
  • Full name
  • Phone number and email address
  • Property details (type, location, bedrooms, furnishing status, building name) when you submit the "List Your Property" form
  • Booking enquiries, messages sent via WhatsApp, Telegram, Instagram, email, or contact forms
  • Any additional information you choose to share in correspondence
b) Information collected automatically:
  • IP address, device type, browser type and version
  • Operating system, screen resolution, language preferences
  • Pages visited, time spent, referring URLs, click behaviour
  • Approximate geolocation (based on IP)
  • Cookies and similar tracking technologies (see Cookie Policy)
c) Information from third parties:
  • Booking and guest data from partner platforms (Airbnb, Booking.com, Expedia, Agoda, VRBO, Ostrovok, Trip.com, FlipKey, Holiday Lettings)
  • Analytics and advertising platforms (Google, Yandex, Meta)
4. How We Use Your DataWe process your personal data for the following purposes:
  • To respond to enquiries and provide our Services
  • To manage bookings, payments, and guest stays
  • To list, market, and manage your property across booking platforms
  • To send service-related communications and, with your consent, marketing materials
  • To improve our Website, content, and user experience
  • To run, measure, and optimise advertising campaigns (including Google Ads, Meta Ads, Yandex Direct)
  • To comply with legal, tax, and regulatory obligations in the UAE
  • To detect, prevent, and address fraud or security issues
5. Legal Basis for ProcessingWe process personal data based on:
  • Your consent (where required)
  • The performance of a contract you have entered into with us
  • Compliance with legal obligations
  • Our legitimate interests in operating, marketing, and improving our business
6. Sharing Your DataWe do not sell your personal data. We may share it with:
  • Booking and listing platforms (to fulfil reservations)
  • Payment processors and financial institutions
  • IT, hosting, CRM, and analytics providers (Tilda, Google, Yandex)
  • Marketing and advertising partners
  • Government authorities, when required by UAE law
  • Professional advisors (legal, accounting, audit)
All third parties are required to handle your data securely and only for specified purposes.
7. International Data TransfersSome of our service providers may process your data outside the UAE. Where this happens, we ensure appropriate safeguards are in place in line with applicable data protection laws.
8. Data RetentionWe retain personal data only as long as necessary for the purposes described in this Policy, or as required by UAE law (typically up to 5 years for tax and accounting records).
9. Your RightsSubject to applicable law, you have the right to:
  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data ("right to be forgotten")
  • Object to or restrict certain processing
  • Withdraw consent at any time
  • Lodge a complaint with the UAE Data Office or relevant authority
To exercise any of these rights, contact us at mail@yolostay.ae.
10. Data SecurityWe implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
11. Children's PrivacyOur Services are not directed to children under 18. We do not knowingly collect data from minors.
12. Changes to This PolicyWe may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated effective date.
13. Contact UsFor any privacy-related questions or requests: Email: mail@yolostay.ae Phone: +971 55 952 23 41